Virtual assistants often take on roles that are far more important to the functioning of your business than you realise. In this article, we list some of the reasons why it’s important for your VA to have good job satisfaction. We also provide some tips for nurturing a positive relationship with them.
Whether you already have a VA working for your company or you’re still considering if you should outsource a virtual assistant, this article applies to you!
Improved Productivity
A satisfied virtual assistant is more likely to work harder, be more productive, and work with more enthusiasm. Especially when compared to a VA who hates their job. Improved productivity from your virtual assistant can lead to better quality work, more sales, and other employees following in their footsteps.
Boost in Workplace Morale
Negativity in the workplace can spread very quickly. But if your virtual assistant in Australia is satisfied in their role, this contentment is likely to rub off on your other employees, and you’ll experience a boost in workplace morale.
Better Customer Satisfaction
If your virtual assistant deals with customers, their state of mind is quite important. A VA with good job satisfaction is more likely to be cheerful and polite when dealing with your valued customers. Clients can very easily pick up on the mood and energy that a VA gives off, even if communication is done purely through text or email.
Positive Reviews
Just as customers can leave reviews on platforms like Zomato, employees can also leave reviews on platforms like Glassdoor. A disgruntled employee is very likely to leave a negative review on Glassdoor, which could impact your chances of finding quality team members for your workforce. This is just another reason to treat your virtual assistants with respect.
Tips for Increasing Job Satisfaction for Your VA
- Always be polite and friendly when assigning tasks and giving instructions
- Be patient with them when they are learning the ropes
- Offer them praise when applicable
- Offer opportunities for growth
- Provide them with proper training materials
Are you looking to outsource a virtual assistant in Australia? Learn more about our agency and how we pair Australian businesses with the ideal virtual assistants. If you think your business could benefit from a virtual assistant, please feel free to contact us today. There are so many amazing benefits that virtual assistants in Australia can offer your team!
