The option to outsource virtual assistants (VAs) offers businesses the chance to transform their operations by delegating tedious and time-consuming admin tasks, alleviating stress, and freeing up time to focus on the core of brand growth without breaking the bank.
The goal is to reap the full benefits of this collaboration. Hence, nurturing your working relationship with your virtual assistant is crucial. There are a few strategies you can implement to ensure a fruitful and efficient partnership with your VA!
The Onboarding Process
Similar to providing guidance and orientation to a new traditional or in-office employee, a VA also requires an onboarding process.
Schedule a video call to meet your VA face to face and introduce prevalent aspects of your company, including its history, goals, products, services, and brand guidelines. Explain the relevant computer programs, preferred communication methods, and necessary passwords. Doing this sets a positive and clear foundation for a productive working relationship ahead.
Personally Connect Professionally
Remember, your VA is a real person. It’s important to invest some time in getting to know them and allowing them to get to know you to establish a healthy bond and ensure that they see you as more than just a name on a screen.
It’s beneficial to schedule routine check-ins to discuss tasks, project progress, and general well-being. Opt for phone calls or video chats to foster a more human connection.
Clearly Communicate Availability And Expectations
Effective communication is the cornerstone of any thriving professional relationship.
Early on, establish healthy and clear communication for task-related discussions. Doing so will save ample time and ensure both parties are on the same page.
Additionally, set your VA up with all the necessary instructions, details, and files required to complete tasks. While creating detailed guides may seem time-consuming, it will enhance your assistant’s performance while reducing the need for repetitive instructions.
Articulate your expectations regarding desired outcomes, deadlines, and success criteria. Subsequently, you should also remain available for any questions or to provide support as your assistant settles into their role.
Embrace Feedback And Ideas
VAs possess a wealth of knowledge and experience. During your regular check-ins, actively seek their feedback and suggestions. Their insights may provide valuable opportunities for working more efficiently or achieving better results.
Ask if they have ideas for additional tasks they can assist you with, further improving time management.
Vocalise Appreciation
Showing appreciation for your assistant’s hard work, effort, and progress is vital for fostering loyalty and motivating them to perform at their best. Valuing their contributions and acknowledging their efforts will boost morale and confidence.
Partnering with a reputable resource like Virtual Assistant Australia can save you time, avoiding trial and error. Our expert team will guide you through the selection process and find the perfect fit for your needs. Contact us today to start!
